Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: When you sign up with Google, we collect your name, email address, and Google profile information
• Contact Data: Email addresses and contact information you upload through Google Sheets or Google Contacts
• Email Content: Draft emails you create for campaigns, including subject lines and message content
• Campaign Settings: Your preferences for sending schedules, throttle rates, and field mappings

Automatically Collected Information

• Usage Data: Information about how you use SwiftMerge, including features accessed and actions performed
• Device Information: Browser type, operating system, and device identifiers
• Analytics Data: Campaign performance metrics, open rates, and click rates

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve SwiftMerge's mail merge functionality
• Email Campaigns: To send personalized emails on your behalf through Gmail
• Analytics: To track campaign performance and provide you with engagement metrics
• Communication: To send you service updates, technical notices, and support messages
• Security: To detect, prevent, and address fraud and security issues
• Compliance: To comply with legal obligations and enforce our terms

3. Data Storage and Security

Your data security is our top priority:

• Google Infrastructure: All your campaign data, contact lists, and analytics are stored within your Google account using Google Sheets
• Encryption: Data transmission is encrypted using industry-standard SSL/TLS protocols
• Access Controls: We implement strict access controls and authentication measures
• No External Storage: SwiftMerge does not store your contact data or email content on external servers
• Regular Audits: We conduct regular security assessments and updates

While we implement robust security measures, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and enable two-factor authentication on your Google account.

4. Google API Services

SwiftMerge integrates with Google services and is subject to Google's privacy policies:

Google API Services User Data Policy

SwiftMerge's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Permissions We Request

• Gmail: To send emails and access draft messages
• Google Sheets: To read contact data and store campaign analytics
• Google Contacts: To access your contact groups (optional)
• Google Drive: To access spreadsheets you select for mail merge

You can revoke these permissions at any time through your Google Account settings.

5. Third-Party Services

SwiftMerge may integrate with the following third-party services:

• Google Workspace: For authentication and data storage
• Analytics Providers: To understand usage patterns and improve our service
• Payment Processors: To handle subscription payments securely

These third parties have their own privacy policies. We encourage you to review them:

• Google Privacy Policy

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Export: Download your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Revoke Access: Remove SwiftMerge's access to your Google account

7. Data Retention

We retain your information for as long as necessary to provide our services:

• Active Accounts: Data is retained while your account is active
• Campaign Data: Stored in your Google Sheets indefinitely unless you delete it
• Usage Logs: Retained for up to 90 days for security and debugging
• Deleted Accounts: Personal information is deleted within 30 days of account deletion

You can delete your campaign data at any time by accessing the Google Sheets where it's stored.

8. Children's Privacy

SwiftMerge is not intended for use by children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date at the top of this page
• We will notify you via email for significant changes
• We will display a prominent notice within the SwiftMerge interface

Continued use of SwiftMerge after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@lookoutsoftware.com
• Address: Lookout Software, LLC, 6060 N Central Expy STE 500, Dallas, TX 75206, Attn: Office of the President